Terms & Conditions

1. Agreement to these Terms

These Terms & Conditions (“Terms”) govern your access to and use of FlirtPersona (the “Service”), operated by Pepperose LTD (company registration number 06112811), registered in England and Wales with its registered office at The Maylands Building, Office 42, Maylands Avenue
Hemel Hempstead, England, HP2 7TG.

By accessing or using the Service, creating an account, purchasing credits, or clicking “I agree” at checkout, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Eligibility — adults only

The Service contains AI-generated adult-oriented content and is intended exclusively for individuals aged 18 or older. By using the Service you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement in your jurisdiction.

All AI companion characters on the platform are fictional and are depicted and described as adults aged 18 or older. We do not permit content involving minors or persons who appear to be minors.

3. Description of the Service

FlirtPersona provides access to AI-powered companion chat experiences. Features may include browsing pre-made companions, private messaging (charged in credits), optional companion creation, and related digital content. The Service is provided on an “as available” basis and features may change over time.

Conversations are generated by artificial intelligence. Responses are not human-written, do not constitute professional advice (including medical, legal, financial, or therapeutic advice), and should not be relied upon as such.

4. Accounts and access

Access to the Service requires a valid account authenticated through our identity provider. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to provide accurate information where requested and to notify us promptly at help@flirtpersona.com if you suspect unauthorised access to your account.

5. Credits and payments

The Service uses a prepaid credit system. Credits are consumed when you send messages or use certain features (for example, companion creation). The credit cost per action is displayed before you use it.

  • Credit packages are sold as one-time purchases unless otherwise stated. There is no recurring subscription unless explicitly offered and accepted.
  • Prices are shown in the currency indicated at checkout (typically EUR) and include applicable taxes where required.
  • Credits are applied to your account upon successful payment and, unless stated otherwise, do not expire while your account remains active.
  • Credits have no cash value, are non-transferable, and may not be resold or exchanged except as required by applicable law.

Payment processing is handled by our payment service provider. We do not store full card details on our servers. Your bank or card statement may show a descriptor relating to Pepperose LTD or FlirtPersona.

6. Acceptable use

You agree not to:

  • use the Service if you are under 18;
  • attempt to generate, request, or share illegal content, including content involving minors, non-consensual activity, or real identifiable persons without consent;
  • harass, threaten, or abuse other users or our staff;
  • reverse engineer, scrape, or automate access to the Service except via documented APIs (if any);
  • circumvent credit charges, security controls, or access restrictions;
  • use the Service for spam, fraud, or any unlawful purpose.

We may suspend or terminate access, remove content, or withhold credits if we reasonably believe you have violated these Terms or applicable law.

7. AI-generated content disclaimer

All companion personalities, messages, images, and other outputs are generated by artificial intelligence and are fictional. They do not represent real people and do not create any relationship, employment, or agency between you and Pepperose LTD.

AI outputs may be inaccurate, inconsistent, or inappropriate despite safeguards. You use the Service at your own discretion.

8. Intellectual property

The Service, including its design, branding, software, and original content, is owned by Pepperose LTD or its licensors and is protected by intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable licence to use the Service for your private entertainment in accordance with these Terms.

You retain ownership of the text you submit in chat. You grant us a licence to process your inputs solely to operate and improve the Service, subject to our Privacy Policy.

9. Privacy

Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms.

10. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Upon termination, unused credits may be forfeited except where refunds are required by law or our Refund Policy.

11. Limitation of liability

To the fullest extent permitted by applicable law, Pepperose LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Our total aggregate liability to you for any claim arising from the Service shall not exceed the greater of (a) the amount you paid to us in the twelve (12) months before the claim, or (b) £100, except where a higher minimum is required by law.

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the bottom of this page will change when we do. Material changes will be highlighted on the Service where practicable. Continued use after changes take effect constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may also have rights under local law.

If you are a consumer in the European Union, you may additionally have the right to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Contact

Questions about these Terms: contact help@flirtpersona.com or +44 1494 326040.

Pepperose LTD
The Maylands Building, Office 42, Maylands Avenue
Hemel Hempstead, England, HP2 7TG
Company registration: 06112811
https://pepperoseltd.com/

Last updated July 7, 2026.