FlirtPersona

Customer Care

We’re here to help

Our customer care team supports billing questions, account access, technical issues, and general enquiries about FlirtPersona.

Contact us

  • Email: help@flirtpersona.com (preferred — include your account email for faster help)
  • Phone: +44 1494 326040 (Monday–Friday, 9:00–17:00 UK time, excluding public holidays)
  • Post: Pepperose LTD, The Maylands Building, Office 42, Maylands Avenue
    Hemel Hempstead, England, HP2 7TG

Common questions

Credits and billing — Credit packages are one-time purchases. Credits are added instantly after payment and do not expire. See our Refund Policy for refund eligibility.

Account access — Sign in with the same email you used when registering. If you cannot access your account, email us from the address linked to your profile.

Chat issues — If a message fails or credits were deducted incorrectly, tell us the approximate time, companion name, and what happened. We review chat logs and credit ledger entries to resolve billing errors.

Privacy and data — See our Privacy Policy for how we handle your data, or email us to request access or deletion.

Age verification — FlirtPersona is strictly 18+. If you entered by mistake, close the site and contact us to request account removal.

Response times

We aim to acknowledge emails within 2 business days and resolve most issues within 5 business days. Complex billing or technical investigations may take longer; we will keep you updated.

Company details

Pepperose LTD
Company registration: 06112811
The Maylands Building, Office 42, Maylands Avenue
Hemel Hempstead, England, HP2 7TG
https://pepperoseltd.com/

Last updated July 7, 2026.